Our customer service team are on-hand Monday to Friday to assist you. Whether you’d like assistance placing an order, learning more about our products & services, or need help with an existing order, we look forward to hearing from you. We make every effort to respond to your request by email within 24 hours.

E-mail: support@rattantree.com

Pro Tip: For the fastest resolution, include your order number, photos of the product and the shipping label/packaging, a clear description of the reason for contacting us, and a complete request including the solution you are seeking.